How To Develop Interpersonal Skills..

TRUST

I believe all relationships are trust relationships, such as parentchild,
husband wife, student / teacher / friends. How can we have
trust without integrity? Crisis in trust really means crisis in truth. Trust results from being
trustworthy.
What are the factors that build trust?

¨ Reliability --gives predictability and comes from commitment.
¨ Consistency --builds confidence.
¨ Respect--to self and others gives dignity and shows a caring attitude.
¨ Fairness--appeals to justice and integrity.
¨ Openness--shows two-way traffic.
¨ Congruence--action and words harmonize. If a person says one thing and behaves
differently, how can you trust that person?
¨ Competence--comes when a person has the ability and the attitude to serve.
¨ Integrity--the key ingredient to trust.
¨ Acceptance in spite of our effort to improve we need to accept each other with our
pluses and minuses.
¨ Character--a person may have all the competence but if he lacks character he can't
be trusted.
Trust is a greater compliment than love. There are some people we love but we can't
trust them. Relationships are like bank accounts: The more we deposit, the greater they
become, therefore, the more we can draw from them. However, if you try to draw without
depositing, it leads to disappointment.
Many times we feel we are overdrawn but in reality we may be under deposited.

Some of the consequences of poor relationships and the lack of trust.
Stress Poor health
Lack of communication Distrust
Irritation Anger
Close-mindedness Prejudice
No team spirit Breakdown of morale
Lack of credibility Uncooperative behavior
Poor self-esteem Conflict
Suspicion Frustration
Loss of productivity Unhappiness
Isolation